Forgive me for my poor attempt at subject line alliteration. It will stop. Really.
So, today I awoke to my online banking service rejecting my login attempt. I figured it was perhaps just a temporary glitch in the system. Upon arriving at school, I went to the ATM there, only to have it tell me [after I entered my PIN] to contact a representative to set up my bank card. Very odd, I thought.
Before I get into the rest of this story, let me just step back and explain which "banking" company I'm referring to. President's Choice Financial... aka Superstore Bank. They made me get one of their accounts when I was hired there 3 1/2 years ago. Their service isn't bad, except for the fact they have no actual branches... just little "pavilions" inside Superstore locations.
Anyway, I called their number this evening, and luckily was transferred directly to a human being. No hold time, no awkward "for a problem with your account, press 1" prompts, nothing. That was good. What wasn't so good was when she wouldn't let me proceed until I figured out my verbal password. Honestly, I had no clue what this was... and the fact I was worried about my money and things like rent, insurance, etc that comes out of that account. She let me proceed ANYWAY, and then asked me about recent transactions... see above. It's not like I take a mental note of exactly how much I spent recently and where, although perhaps I should now.
Back to the actual issue here... apparently they deactivated my bank card because they suspected some sort of fraudulent activity. I have no idea how they could determine this, but I swear she said something about how I used it in a "fraudulent zone", which I would guess means somewhere where there's a risk of fraud or something... so, out of curiosity, I asked what my last transaction was, hoping that nothing crazy had gone on there. It was my trip to Dairy Queen on Saturday evening. Was there something up with that Dairy Queen? Or were they just being a little too overprotective of me? It all seems a little odd.
Anyway, all my money's still there, my rent cheque came out just fine, I just have to get a new bank card from one of those pavilions. Not having one is almost nice, in a way... just because I know I won't spend anything until I get one, and it's sort of nice to force myself to ration food, etc well.
I had more on the brain but something came up and I lost all motivation. Oops.
Tuesday, December 5, 2006
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